• Aims & Objectives splash image

If you would like an informal discussion please contact the Home Manager or:

Joanne Steel

Head of Care

Tel: 01461 206218

Email: jsteel@meadmedica.co.uk

Our Care Homes

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Aims & Objectives

We aim to create a safe and secure environment in which our tenants retain their personal financial independence; where tenants privacy and their rights to freedom of choice are respected.

You will have:

• The right to refuse entry to your home and to say NO to any care or support offered to you

• The right to choose who delivers your care and support

• The right to confidentiality

• The right to expect your home to be respected and the Hall to be maintained to a high standard of cleanliness and decoration

• The right to discuss with your landlord anything about the Hall which concerns you

• Your cultural, religious, social, emotional or political beliefs respected

• Your dignity and personal privacy respected, including mail, belongings and affairs

• The right to freedom of movement and activity, subject only to safety

• The right to a comfortable and safe environment and to mix with other people within the community whether by going out of The Hall or by inviting friends in

• Full information on how to gain access to our complaints procedure and to be represented by friends or an advocate if you so wish

• An invoice setting out clearly the monthly amounts you will have to pay to Mead Medical Services Ltd. We will ask you to set up a Standing Order to pay these amounts monthly in advance

• You will pay for food, heat, light and laundry plus rent.

 

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